Effective Date: Aug 28, 2024
Welcome to The UGC Creator Playbook.
By accessing or purchasing our products, you agree to the following Terms and Conditions.
If you do not agree, please do not access or use our services.
These Terms and Conditions (“Agreement”) are entered into between you (“Customer,” “You,” or “User”) and MELLROIT, trading as The UGC Creator Playbook, with a principal address at Sokolska 10, Nis, Republic fo Serbia (“Company,” “we,” “our,” or “us”).
1. Program Overview
Upon purchase, you will receive:
Access to the UGC Creator Playbook PDF program
Downloadable PDF templates for personal use (after editing and fact-checking)
Portfolio page templates for personal editing and compliance
Email messaging templates for personal editing and compliance
You are solely responsible for reviewing, editing, modifying, and fact-checking any provided templates before using them in commerce.
We provide templates only.
We do not provide final, ready-to-use marketing materials.
All templates are examples only.
You must ensure all marketing claims are truthful, accurate, substantiated, and compliant with all applicable advertising laws and regulations, including FTC guidelines, FCA requirements, and any other relevant local laws.
The following are strictly prohibited:
Using fake testimonials or customer reviews
Making unsubstantiated income or earnings claims
Copying and pasting templates without making necessary edits and compliance adjustments
Failure to comply is solely your responsibility and may result in legal action by regulatory agencies against you individually.
2. Software Recommendations
Our playbook guide recommends various third-party software solutions to facilitate your business operations, including but not limited to:
Canva
Notion
Creator platforms
These software services are separate from your course purchase.
Additional fees for these external services are your responsibility.
Your use of any third-party software is governed solely by their respective terms and conditions and privacy policies.
We do not guarantee the performance, uptime, or reliability of any third-party service.
3. Eligibility and Use
By using our products, you represent and warrant that you:
Are at least 18 years old
Have full authority to enter into this Agreement
Will comply with all applicable laws, regulations, and third-party policies when using our training, templates, and recommendations
Understand that results are not guaranteed
We reserve the right to terminate access to any user who violates these Terms and Conditions without refund.
4. Refund Policy
We offer conditional refunds based on strict performance requirements to ensure students fully participate in the process before requesting a refund.
Refund eligibility criteria are as follows:
UGC Creator Playbook
You must complete and read every page in the PDF playbook.
You must launch a live portfolio page.
You must make first contact outreach to at least 200 different accounts via any channels available (email or social media messaging)
You must generate zero collaborations within 30 days of purchasing.
You must submit your refund request by completing the form at THIS LINK within 35 days of purchase.
Important Notes:
All refund claims must include verifiable evidence of steps completed (screenshots, live links).
Refunds are evaluated manually. Submissions missing required evidence will be declined.
No refunds are granted for users who have not launched their portfolio or who have not completed the full playbook material.
No partial refunds are provided.
Refund decisions are final.
We reserve the right to update refund criteria without notice for future purchases.
5. Earnings Disclaimer
Your success depends entirely on your efforts, skills, market conditions, and adherence to instructions.
We make no earnings guarantees. Past results are not indicative of future results.
Please see our full Earnings Disclaimer in the footer of our site.
6. Intellectual Property
All content in The UGC Creator Playbook, including but not limited to training videos, written materials, templates, and brand assets, are the intellectual property of MELLROIT.
You are granted a limited, non-exclusive, non-transferable license to use the materials for your own business purposes only.
You may not:
Resell or redistribute the training course itself
Claim our materials as your original work
Use our brand name, logos, or trademarks without permission
7. Limitation of Liability
To the maximum extent permitted by law, MELLROIT shall not be liable for:
Any indirect, incidental, consequential, or special damages
Loss of profits, revenue, or data
Losses resulting from the use of our products, training, templates, or any third-party software recommended in the course
Use all materials at your own risk.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Serbia, without regard to its conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in the Republic of Serbia.
9. Updates to Terms
We reserve the right to modify these Terms and Conditions at any time.
Changes will be effective immediately upon posting.
Your continued use of the services after any updates constitutes acceptance of those changes.
10. Contact Us
For any questions regarding these Terms and Conditions, please contact:
MELLROIT
Email: office@mellroit.com